Note: All prices in US Dollars
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Return Policy
30-Day Money-Back Guarantee
We believe that our products offer the best value (quality for your dollar) in the industry. If you don’t agree,
you may return your product undamaged, in its original packaging, within 30 days of purchase and we will
refund your original purchase in full or exchange it for another product of your choice.*
Limited Lifetime Warranty
Portable Tables and Chairs
Stronglite warranties our portable tables and chairs, excluding foam and vinyl, against defects in materials
and craftsmanship for as long as you, the original purchaser, own the product, or for five years after model is
discontinued. This warranty may be transferred to future owners by registering with Stronglite on
our website (www.stronglite.com/product_registration) or by calling 1-800-289-5487. The foam and
vinyl are warranted for 3 years from the original date of purchase. This warranty does not cover damage
caused by accident, misuse or neglect, which includes tears in upholstery and damage caused by chemical
based cleaners. This warranty is limited to factory-provided replacement parts, factory repair or replacement
at the discretion of Stronglite.
Accessories
Our accessories are warranted for 1 year from the original date of purchase against defects in materials and
craftsmanship. This Warranty is limited to product repair or replacement, at Stronglite’s sole discretion,
shipping charges are not included. All warranties are invalidated by non-factory modifications and unauthorized repairs, which will immediately terminate all liability by Stronglite for the product or damages caused by its use. The buyer and its customers
shall be responsible for proper set-up, inspection, maintenance, and use of the products and as well as any
supervision required for safety. In no event shall Stronglite be liable for any special, indirect, consequential,
incidental, exemplary or punitive damages or costs. The warranties set forth herein are the sole and exclusive warranties provided by Stronglite. There are no other warranties, representations or guarantees provided by Stronglite either expressed or implied, including warranties of merchantability and fitness for a particular purpose.
*Return & Warranty Shipment Policy
- Stronglite does not reimburse original shipping charges or return shipping charges on items returned
under the 30-Day Money-Back Guarantee.
- Products must be returned in original packaging, in new condition, with an RA (Return Authorization)
number from Stronglite Customer Service. If the equipment has been used Stronglite reserves
the right to evaluate the equipment and limit the refund to a value commensurate with the condition
of the equipment.
- Products that are customized such as special vinyl will have a 20% re-stocking fee applied to all
returns or exchanges unless due to a manufacturer’s defect.
- Stronglite will pay shipping to customer for replacement products that are exchanged under the
30-Day Money-Back Guarantee in the contiguous USA only.
- You are responsible for the proper packaging and shipping (charges and arrangements) of your
product back to the factory for any warranty claim. Shipping insurance is strongly recommended.
Stronglite will pay ground shipping to return the warranted product back to you in the contiguous
USA. International, Alaska, and Hawaii customers are responsible for all shipping charges (inbound
and outbound), as well as any applicable duties and taxes.
- Lotions, oils, creams and disposable items are returnable only if unopened or due to a
manufacturer’s defect. Linens may be returned only if unopened or due to a manufacturer’s defect.
Please contact us for information on returning a product prior to doing so.
Backorder Policy
Our purchasing department is second to none in the industry. Our systems control back orders and keep them to a minimum for your convenience. Customer satisfaction is our primary goal. If an item you purchased is backordered, we will contact you with further instructions.
Shipping Policies
Most Items will ship within 2 to 15 business days. Holiday seasons, large orders, custom items, special orders and out of stock items may take longer. We use UPS Ground for shipping and the shipping charges will be based by the location in we are shipping to. At this time please contact us if you are outside the continental US for shipping rates
Standard UPS Ground Shipment Charges For the Continental US
| Order Total | Weight Shipping |
| 0-5 Lbs | $8.95 |
| 6-10 Lbs | $12.95 |
| 11-15 Lbs | $15.95 |
| 16-30 Lbs | $19.95 |
| 31-40 Lbs | $24.99 |
| 41-55 Lbs | $27.99 |
| 56-75 Lbs | $35.99 |
| 76-100 Lbs | $60.99 |
| Over 100 Lbs | Call for price |
If you would like expedited shipping, please contact us for a shipping quote.
Damaged Goods Policy
Please contact the package carrier (UPS, FedEx, or USPS) and file a claim using the package tracking number. All claims must be filed with the carrier.
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